LPM Sports Medicine,

LPM Sports Medicine, ("LPM") respects the privacy of personal data, and we are committed to compliance with applicable laws regarding personal data. This Privacy Policy sets out how LPM uses and protects any personal data collected by LPM , for example from resellers doing business with LPM or from consumers who buy directly from LPM.

Scope and Consent

This privacy policy applies only to personal data (data about an identified or identifiable natural person) collected and used on LPM's behalf by LPM employees or by contractors under LPM's control. By providing LPM with your personal data, you are consenting to the terms of this Privacy Policy.

What personal data does LPM collect from resellers?

Personal data collected from resellers is stored in electronic form in LPM's customer relationship management ("CRM") system and in LPM's enterprise resource planning ("ERP") system. If you are a reseller, we will collect contact information (names, email addresses, phone numbers, etc.) for your staff persons in specific areas like sales and accounts payable. If you request credit terms from LPM and a personal guaranty is required, we will collect personal data for that.

What personal data does LPM collect from consumers?

Personal data collected from consumers on www.lpmsupport.com.my is stored in electronic form by LPM's e-commerce merchant and fulfillment partners. If you are a consumer who places an order on www.lpmsupport.com.my, we will collect contact information (your name, shipping and billing address, telephone number, email address, etc) and payment information (credit card information). We also maintain a record of your product purchases.

How does LPM use personal data?

LPM does not sell personal data or provide it to third parties except as described in this Privacy Policy. LPM uses personal data in its own routine business operations to:

• Process and fulfill orders placed by consumers or resellers for LPM products. For example, we may contact you using personal data to talk about the order and we may use your credit card/ACH and payment information to pay for the order. We may also give personal data to delivery services (like UPS or FedEx), to LPM's credit card processor, to customs authorities, or to other third parties when needed.
• Provide customer service or support such as providing information about products or their use, or receiving product complaints or adverse incident reports, for example by using your personal data so we may respond to your inquiry or to follow up a.
• Send promotional and marketing content regarding products or events to consumers or resellers, to get feedback or based on their needs or requests. For example, we may use your personal data to provide you with notices of new product releases and service developments, or about upcoming meetings, events, or promotions.
• To improve LPM's website and shopping experience. For example, we use cookies to understand how our web site is being used, and to recognize and welcome consumers who visit our web site. We may use personal data to follow-up with consumers who abandon shopping carts and do not complete checkout.

How will you know if the Privacy Policy is changed?

LPM may update its Privacy Policy from time to time. We may notify consumers and resellers by email, or by means of a notice on this website, so we encourage you to periodically review this page for the latest information on our privacy practices.

Technical information

Logging practices

LPM and its e-commerce contractors may record the Internet Protocol (IP) addresses of visitors to LPM's web site, and these IP addresses can sometimes be used to identify a particular person. LPM and its e-commerce contractors may also keep track of (A) the web sites that users visited immediately prior to visiting LPM's website ,(B) the search terms visitors use to find LPM's website, (C) the pages visited on LPM's website, (D) how much time is spent on each page, (E) the types of searches done on them and (F) information about the visitor's web browser, computer, and operating system. However, LPM and its e-commerce contractors use this information only for statistical purposes, not in a personally identifiable way that identifies any particular person.

External links behavior

LPM's website may contain links to other sites created and maintained by third parties and not subject to LPM's control. This Privacy Policy applies only to LPM's website.

Cookies

LPM uses cookies (electronic placeholders that are placed on your device) to track your individual movements on LPM's website over time. LPM uses both session-based cookies (which last only for the duration of your session) and persistent cookies (which remain on your device even after your session is over) to enhance the user experience on our website.

Do Not Track (DNT)

The online advertising industry has self-regulatory initiatives designed to provide consumers a choice in the types of ads they may see online and to conveniently opt-out from online behavioral ads served by some or all of the companies participating in these programs. LPM's websites do not respond to DNT consumer browser settings.

Transfer of personal data to other countries or third parties

Although based in the Malaysia, LPM conducts activities in foreign countries that require use or transfer of personal data to LPM employees or contractors located outside the Malaysia.

LPM may provide your personal data in response to duly authorized information requests made by governmental authorities or otherwise required by law. In the event of bankruptcy, merger, acquisition, reorganization or sale of assets, your personal data may be sold or transferred as part of that transaction. The promises in this privacy policy will apply to your personal data as transferred to the new entity.

How do I contact you if there is an issue?

If you have any questions or concerns about this Privacy Policy or about the use of your personal data, please feel free to contact us by email at contactus@lpmsupport.com.my

Contact information:

+603-6275 2828 / WhatsApp +6018 278 9199

contactus@lpmsupport.com.my

SJC SOLEX CORPORATION (M) SDN. BHD.

Wisma SJC, 13B, Persiaran KIP 1,

Taman Perindustrian KIP,

52200 Kuala Lumpur,

Malaysia.